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Frequently Asked Questions

Segnivo is an Email Service Provider (ESP) that helps businesses, organisations, marketers, and developers send emails at scale. We provide affordable and scalable email infrastructure for communications (eg. newsletters/announcements), marketing (eg. cold emails for sales), or transactional (eg. OTPs, credit/bank alerts, password reset) purposes, via a web interface, developer API, or SMTP relay. We also have a self-service display ads platform for customers seeking to drive traffic or brand awareness.
Our products have different pricing structures/plans; while some are priced on Pay-As-You-Go basis, others are subscription-based. Please see our pricing page for more details.
Debit and credit cards are accepted for our subscription-based plans while products with credit-based pricing have several payment methods available including bank transfer depending on your country and currency.
No, there are no daily limits on our paid plans. You can exhaust all your sending credits in one day.
Yes, you can purchase a dedicated IP address with IP warm-up for $10/month.
Mailing lists are basically "contact lists". Your mailing lists refer to how you organise related contacts into different lists. For example, you can have two mailing lists, one for all your customers and the other for all your leads and prospects.
Email address verification helps you verify/confirm the validity of a given email address before you send campaigns to it. It is a feature that enables you to weed out invalid/incorrect email addresses from your lists before you start sending out email campaigns.
You can upload unlimited contacts for each mailing list on all our paid plans.
We can guarantee that your emails won't land in the spam folder once you have verified your domain name by adding the required DNS records to the domain's DNS zone.

Have more questions?

Get answers to more pre-sales questions on our FAQs page.

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